Shipping and Payment
Online package tracking
We provide customer with the package number, which customer can use to track the delivery details online at UPS website. You can monitor the route of your shipment at any time via www.ups.com.
Delivery will be made by UPS to your home address usually within 5-7 business days after receipt of payment, provided the goods are available and not bulky goods. Please ask for delivery time for folding kayaks, replacement hull and frame spare parts.
Orders will be delivered after Klepper receives customer payment in full amount.
Customer is welcome to pick up the ordered goods from Klepper factory in Rosenheim Germany free of shipping costs.
We do not deliver to DHL Package stations.
The corresponding shipping costs are indicated in the order form and are to be borne by the customer, unless the customer exercises his right of withdrawal.Within EU, we offer free shipping on orders over 3,000€.
National shipping Germany
- Order value: 0€ - 200€: shipping cost: 10,00€
- Order value: 200,01€ - 3000€: shipping cost: 15,00€
EU shipping *
- Order value: 0€ - 200€: shipping cost: 30,00€
- Order value: 200,01€ - 3000€: shipping cost: 50,00€
Delivery times, costs and duties are dependent on your shipping location and
therefore can not all be displayed on our webshop. Please contact us via the contact form (see footer) for
all shipping inquiries.
We require a minimum order of €500 net value.